DUDOMAIN - DUHOST.COM DOMAIN SERVICES AGREEMENT
1.Introduction
2.Outline
3.Background
4.Definitions
5.General terms
6.Registry requirements
7.Domain names are licensed, not owned
8.Applying for a domain name
9.Period of registration
10.Renewal of registration
11.Applying for renewal
12.Period of renewed registration
13.Transfers
14.Member to member transfer
15.Transfers - general
16.Fees
17.Credit card chargebacks
18.Cancellation of registration
19.Taxes
20.Your promises to us
21.Permitting a third party to use your domain name
22.Spam
23.Personal information
24.Applicable law
25.Entire agreement
26.Waiver
27.Relationship
28.Further assurance
29.Releases and indemnities
30.Limitation of liability
31.Termination
32.Right to deny, cancel, suspend or transfer domain name or other services
33.Authority from registrant
34.Notices
35.Amending these terms
36.Matters beyond our control
37.gTLD terms Global Top Level Domains CLAUSES 38 TO 61
38.Transfer
39.Registrar transfer-out
40.Disputes over gTLD domain names
41.Other registry requirements for gTLD domain names
42.Dotbiz special terms CLAUSES 43 TO 51 APPLY TO dotbiz gTLDs
43.Limitation on use of dotbiz domain names
44.Warranty
45.Registrar transfer in and registrar transfer out
46.Provision of registration data
47.Inaccurate or unreliable data
48.Reservation of certain rights
49.Disputes over dotbiz domain names
50.Other disputes involving dotbiz domain names
51.Other registry requirements for dotbiz domain names
52.Dotorg special terms CLAUSES 53 TO 54 APPLY TO dotorg gTLDs
53.Registry requirements for dotorg domain names include:
54.Registrar transfer in and registrar transfer out
55.Dotinfo special terms CLAUSES 56 TO 61 APPLY TO dotinfo gTLDs
56.Personal information
57.Disputes over dotinfo domain names
58.Other matters involving dotinfo domain names
59.Further rights of dotinfo registry operator
60.Other registry requirements for dotinfo domain names
61.Registrar transfer in and registrar transfer out
62.Australian domain names CLAUSES 63 TO 77 APPLY TO .au domain names
63.Limited agency
64.Registry requirements
65.Summary of terms and conditions
66.General
67.Domain name application and registration
68.Domain name licence
69.Your statement to us
70.Our obligations to you
71.Your obligations to us
72.Use of your information
73.Dispute resolution
74.Transfer of registrars
75.Limitation of liability
76.General
77.Your warranties, etc.
78.UK DOMAIN NAMES CLAUSES 79 TO 80 ONLY APPLY
79.Registry requirements - contract with Nominet UK
80.Acting as your agent with Nominet UK
81.EUROPEAN DOMAIN NAMES CLAUSES 82 TO 84 APPLY
82.Registry requirements
83.Application of gTLD terms
84.Redelegation Fees
85.CANADIAN DOMAIN NAME SPECIAL TERMS CLAUSE 86 APPLIES
86.Registry requirements - contract with World Domain Registry, Inc
87.NEW ZEALAND DOMAIN NAMES (.NZ) CLAUSES 87-101 APPLY
88.Our obligations (New Zealand domain names (.nz))
89.Your obligations (New Zealand domain names (.nz))
90.Registration of a Domain Name (New Zealand domain names (.nz))
91.Registrar is the Record (New Zealand domain names (.nz))
92.Payment of Fees (New Zealand domain names (.nz))
93.Suspension And Refusal of Services (New Zealand domain names (.nz))
94.Cancellation of a Domain Name (New Zealand domain names (.nz))
95.Exclusion of Liability (New Zealand domain names (.nz))
96.Limitation of our Liability (New Zealand domain names (.nz))
97.Law and Jurisdiction (New Zealand domain names (.nz))
98.Cancelling the Agreement (New Zealand domain names (.nz))
99.More Than One Person (New Zealand domain names (.nz))
100.Each Clause Separately Binding (New Zealand domain names (.nz))
101.Rights and Responsibilities that Continue (New Zealand domain names (.nz))
1.Introduction
These are the terms on which we supply to you domain name registration and other services.
2.Outline
1. These terms consist of:
§ a 'general' section, that applies to all our services and all your dealings with us; and
§ a series of 'specific' sections that each apply only to certain kinds of domain name.
2. To the extent of any inconsistency between them, a specific section overrides the general section.
3.Background
1. We do not operate the domain name system, or grant licences for domain names. Those things are done by 'registry operators', who are independent of us and beyond our control.
2. We are a domain name 'registrar'. That means:
§ We can arrange for domain name licences to be granted to you by various registry operators, subject to their rules and licence terms and the policies and requirements of .
§ We can carry out some limited functions on behalf of registry operators.
§ We can serve as a 'registrar of record' i.e. the intermediary between a domain name licensee and a registry operator, as recognised by the registry operator.
§ We can provide online facilities for you to administer your domain names.
§ We may also provide other, related services.
3. This document contains the terms that apply between you and us when we provide our services as registrar.
4. It also indicates the licence terms that are imposed by various registry operators and ICANN. A domain name licence that we arrange for you is subject to the licence terms and conditions of the registry operator who grants the licence and the requirements of ICANN.
5. For as long as we are registrar of record for a domain name, there is a 'registration agreement' between us and its registrant on these terms.
4.Definitions
1. In these terms:
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applicant |
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a person who applies to become registrant of a domain name |
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auDA |
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.au Domain Administration Limited ACN 079 009 340 |
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auDA terms |
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has the meaning given by clause 63 |
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domain name licence |
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a licence to use a domain name |
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(domain name) licence terms |
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the terms and conditions on which a domain name is licensed |
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dotbiz |
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a domain name that ends in .biz |
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dotcom |
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a domain name that ends in .com |
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dotinfo |
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a domain name that ends in .info |
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dotnet |
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a domain name that ends in .net |
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dotorg |
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a domain name that ends in .org |
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European domain name |
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a domain name that ends in .de, .nl, .be, .it or .ru |
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Global Top Level Domain or gTLD |
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a domain name that ends in .com, .net, .org, .info or .biz |
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ICANN |
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Internet Corporation for Assigned Names and Numbers |
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member |
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a person who registers with us as a member and receives a membership ID from us |
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DuDomain - DuHost.com |
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Austr-ian-alien Contacts Inc. ABN 88681107502 001 |
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published policies |
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those specifications and policies established and published by auDA from time to time in accordance with its constitution, and can be found at auDA's web site at www.auda.org.au/policies/policy-index/ |
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registrant |
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the current licensee of a domain name |
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registrar |
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us |
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registrar of record |
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has the meaning given by clause 3 |
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registration agreement |
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has the meaning given by clause 3 |
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registration fee |
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our current charge in respect of a domain name registration as at the time of application |
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registration term |
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the period that a domain name licence lasts for |
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registry operator |
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the entity that issues domain name licences (directly or through a representative) and / or operates the registry for a domain name |
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registry requirement |
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has the meaning given by clause 6 |
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renewal fee |
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our current charge in respect of a domain name registration renewal as at the time of renewal |
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transfer |
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a member to member transfer or a transfer in or a transfer out or a registrar transfer in or a registrar transfer out |
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we, us, etc |
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Austr-ian-alien Contacts Inc. ABN 88681107502 001 of PO Box 1181 Airlie Beach QLD 4802 trading under a number of business names and through resellers and other agents. |
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you |
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a person who asks us to provide them with any of our services as registrar |
2. A word or phrase that is hyperlinked (in the online version of these terms) to another page or document refers to that page or document.
3. Other rules of interpretation:
1. If an expression is defined in the dictionary in clause 4, that is what it means.
2. If an expression is defined in the dictionary, grammatical derivatives of that expression have a corresponding meaning. (For instance, if 'to colour' means 'to paint red', then 'coloured' means 'painted red')
3. Headings are only for convenience. They are to be ignored when interpreting these terms, except insofar as they indicate the number of a clause.
4. A schedule to a document is part of that document.
5. A reference to the singular includes the plural and vice versa.
6. Where one thing is said to include one or more other things, it is not limited to those other things.
7. There is no significance in the use of gender-specific language.
8. A 'person' includes any entity which can sue and be sued.
9. A 'person' includes any legal successor to or representative of that person.
10. A reference to a law includes any amendment or replacement of that law.
11. Anything that is unenforceable must be read down, to the point of severance if necessary.
12. Anything we can do, we may do through an appropriately authorised representative.
5.General terms
The following clauses 6 to 36 apply in every case.
6.Registry requirements
1. Each registry operator has its own terms and conditions, policies and requirements covering the registration, use and renewal of domain names and related matters like dispute resolution procedures and transfer procedures - 'registry requirements'.
2. ICANN may also impose terms and conditions, policies and requirements on registry operators, us and / or registrants. Where such terms and conditions, policies and requirements are relevant to domain name applicants or registrants, they also count as 'registry requirements'.
3. A new registry requirement, or an amendment of an existing one, takes effect as soon as the registry operator requires it to take effect (even if that is retrospective). That is beyond our control.
4. Some registry requirements are set out in these terms. Others are cross-referenced. ICANN or a registry operator may have, or introduce, new ones.
5. You apply for, and accept, registration for any domain name subject to all applicable registry requirements from time to time.
6. You are responsible for familiarising yourself with all registry requirements, whether or not they are included or referenced in these terms.
7. You release us from any claim arising out of registry requirements or anything that we do under them.
8. Registry requirements are for the benefit of registry operators and us, not for the benefit of you or other registrants. You can never oblige us to enforce registry requirements against other people.
7.Domain names are licensed, not owned
1. You acknowledge that the right to use a domain name is by way of licence. A registrant is a licensee of a domain name, not its owner.
2. Expressions such as 'applying for a domain name', 'registering a domain name' and 'transferring a domain name' (and so on) are to be read merely as contractions of 'applying for a domain name licence', 'registering a domain name licence' and 'transferring a domain name licence' (and so on).
3. A domain name licence is subject to its licence terms. It may not be used in breach of its licence terms. Many of those terms are registry requirements, beyond our control.
8.Applying for a domain name
1. To apply for a domain name, you must:
1. complete our application form;
2. agree to these terms;
3. submit the registration fee; and
4. satisfy any other requirements we notify to you.
2. Application does not assure you of a domain name, even if a preliminary search indicates that the domain name is available for registration.
3. Your application is successful if and only if:
1. you have paid the registration fee, and your payment has been honoured;
2. your application complies with the requirements and policies of the applicable registry operator;
3. the applicable registry operator approves your application and permits the registration; and
4. we have notified you in writing that your application has been finally approved -
but subject to those requirements, the period of your domain name licence is taken to commence on the date you applied for it.
4. You acknowledge that registry operators reserve arbitrary rights to reject registrations at any time. You must not assume that your application will be successful, or take any step or spend any money on the assumption that it will be.
9.Period of registration
1. A domain name licence has a fixed period.
2. For some types of domain names, there is a choice of periods. Our application form will indicate the period/s that you may apply for. You may choose only one. If you become the registrant of the domain name, the licence period will be the one you applied for.
10.Renewal of registration
1. You may renew your registration of a domain name in accordance with these terms and registry requirements.
2. You are responsible for renewing your registration, and if you fail to do so before the end of the licence term, the domain name may be available for registration by third parties.
3. You release us from any claim arising out of your failure to renew registration.
4. We may elect to send you a renewal notice as a courtesy, but:
1. we are never obliged to do so; and
2. you have no claim against us if we do not do so, or if our notice does not reach you.
3. you do not have to renew your registration, or pay any fee indicated by the reminder notice, unless you choose to do so.
5. If we send you a renewal notice, you may:
1. choose to renew your registration - and that means you must pay the fee indicated; or
2. let the registration lapse - and that means you need not pay the fee.
11.Applying for renewal
1. To renew a domain name, you must:
1. complete our renewal procedure;
2. agree to these terms (as in force at the time of renewal);
3. submit the renewal fee; and
4. satisfy any other requirements we notify to you.
2. Your renewal is successful if and only if:
1. you have paid the renewal fee, and your payment has been honoured;
2. your renewal complies with the requirements and policies of the applicable registry operator;
3. the applicable registry operator approves your renewal; and
4. we have notified you in writing that your application has been finally approved -
but subject to those requirements, the period of your renewed domain name licence is taken to commence on the date your previous licence expired.
3. If we notify you that receipt of a renewal and / or a renewal fee is required to be lodged or paid some time before the domain name has actually expired, you may lose any right to renew if you do not lodge and pay by that time.
4. If you wish to renew a domain name that is licensed by a non-Australian registry operator, you must always lodge your application and renewal fee in time to meet any cut off date imposed by the registry operator.
12.Period of renewed registration
1. Our web site will indicate the renewal period/s that you may apply for. You may choose only one.
2. If your renewal is successful, the renewed licence period will be the one you applied for.
3. Subject to registry requirements, there is no limit to the number of times you may renew a registration.
13.Transfers
1. There are several types of 'transfer' that may affect a domain name registration:
1. a 'member to member transfer' - where we are registrar of record both before and after transfer;
2. a 'transfer in' - where (a) there is a change of registrant and (b) we become the registrar of record as a result of the transfer;
3. a 'transfer out' - where (a) there is a change of registrant and (b) we cease to be the registrar of record as a result of the transfer;
4. a 'registrar transfer in' - where (a) there is no change of registrant and (b) we become the registrar of record as a result of the transfer;
5. a 'registrar transfer out' - where (a) there is no change of registrant and (b) we cease to be the registrar of record as a result of the transfer.
2. Various terms and registry requirements apply to different transfers.
14.Member to member transfer
1. A member to member transfer must comply with this clause.
2. Transferor and transferee must both be current members.
3. The transferor must initiate the transfer process.
4. The parties must use our online transfer system and comply with our such procedure as we specify.
5. The transfer is subject to and must comply with such procedure as we specify.
6. The transferor must pay any outstanding fees they owe us.
7. The transferor relinquishes their registration of the domain name after the transfer.
8. The transferor releases us from any claims arising under or in relation to this agreement and / or their domain name registration and / or its transfer as soon as the transfer is effected.
9. The transferee must enter into a registration agreement with us, with a term of at least a year.
10. The transferee must provide us with all the information required by the online transfer system, and our procedure and policy and warrants that it is complete and accurate.
15.Transfers - general
1. You may transfer a domain name registration subject to:
1. registry requirements, and
2. this clause.
2. If we consider that a transfer is taking place, or has taken place:
1. because of an administrative error or oversight by us or anyone else; or
2. because of illegal, unfair or unethical conduct by you or anyone else -
we may suspend or reverse the transfer - a 'slip correction'.
3. We are not liable to you for any consequence of a slip correction or the circumstances that gave rise to it, but if the circumstances were not your fault you can apply for a refund of any fees you paid to us for the transfer.
16.Fees
1. We publish current charges for our services on our web site. We can change them at will, but changes are not retrospective.
2. The charges for a service are the ones published at the time you request it.
3. You must pay our charges for all services you request and / or use.
4. Charges that you pay are non-refundable.
5. Domain name registration fees are payable when you apply to register. If your payment is not honoured, your application is void.
6. Domain name renewal fees are payable before the current registration period ends. If you do not pay by then:
1. we may place the domain name on hold for 30 days; and
2. if you have not paid within those 30 days, we may cancel your registration.
17.Credit card chargebacks
1. You must not seek to reverse a credit card transaction in our favour ('chargeback').
2. If you do initiate a chargeback, we may:
1. hold you to the transaction, resist the chargeback and charge you our reasonable costs of doing so; or
2. cancel your domain name registration or renewal.
3. If you have initiated a chargeback, we may decline to provide you with further services until you have paid our reasonable costs and expenses arising from it.
18.Cancellation of registration
If your domain name registration is cancelled under these terms or a registry requirement:
1. a third party may register it instead of you; and
2. you release us from any claim arising from the cancellation.
19.Taxes
The charges payable under these terms are exclusive of all government charges, taxes, duties and levies and you must pay any and all such charge, taxes, duties and levies arising out of or in connection with these terms. In particular, you must pay to us any amount (VAT or GST or its equivalent) which we are obliged to pay as a result of any supply made or deemed to be made or other matter or thing under or in connection with these terms.
20.Your promises to us
You promise us that if you:
o apply to register a domain name;
o use a domain name;
o renew a domain name;
o transfer a domain name to another person; or
o take a transfer of a domain name from another person -
through our service, then:
1. you have all the legal rights that you need in order to do so;
2. you are not infringing the rights of any third party in doing so;
3. all information that you provide to us is complete and accurate; and
4. you do not have an illegal purpose and are not engaging in illegal conduct.
21.Permitting a third party to use your domain name
1. You are responsible for everything done with or by means of your domain name.
2. If you permit anyone else to use your domain name in any way, their acts and omissions with respect to it count as your acts and omissions.
22.Spam
You must never use your domain name, or allow anyone else to use it, to send unsolicited commercial email.
23.Personal information
1. Our privacy statement and privacy policy are located at:
and
respectively.
1. You must provide us with all the information we request in a 'compulsory' field of a service application. If you do not, we may not be able to provide the service.
2. You:
1. warrant that all information that you provide to us is complete, accurate and up to date; and
2. must promptly notify us if any of it changes.
3. It is a registry requirement that information submitted to a registry operator is true, accurate and that you keep it up to date.
4. We may use any information that we hold about you as part of the normal registries and databases we produce for the purpose of running our service or our business.
5. We may disclose any information that we hold about you to ICANN and / or a registry operator if they request it.
6. We may disclose any information that we hold about you to a third party who helps us to operate our service or our business (e.g. outsourced service provider). We will not permit such a third party to use the information for any purpose that we may not use it for.
24.Applicable law
Except where the laws of another jurisdiction are mandatorily applicable, these terms are to be construed in accordance with the law of the State of Queensland, Australia. The parties submit to the non-exclusive jurisdiction of the courts of that State and also of the courts having jurisdiction at the place of your address as shown for the registration of the domain name in our Whois database at the time relevant proceedings are commenced.
25. Entire agreement